Last updated: August 2026

At Made of Soul, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit madeofsoul.co, place an order, contact us, or interact with our services.

Information We Collect

When you use our website, we may collect information including:

• Your name

• Email address

• Phone number

• Billing and shipping address

• Order and purchase information

• Payment-related information

• Device, browser, and IP information

• Website activity and interactions

• Marketing preferences

Payments are processed through our payment providers. We do not directly store complete payment card details.

How We Use Your Information

We may use your information to:

• Process and deliver your orders

• Provide order and shipping updates

• Respond to customer service requests

• Process returns and refunds

• Improve our website, products, and customer experience

• Prevent fraud and protect our business

• Send marketing communications where you have consented or where otherwise permitted by applicable law

• Comply with legal and regulatory requirements

Sharing Your Information

We may share information with trusted service providers when necessary to operate our business, including payment processors, Shopify, shipping and fulfillment partners, analytics providers, and marketing platforms.

We do not sell your personal information.

Cookies

Our website may use cookies and similar technologies to operate the store, remember preferences, understand website activity, improve performance, and support advertising and marketing.

You may manage cookies through your browser or any cookie-management options provided on our website.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy and to meet legal, accounting, and regulatory obligations.

Your Rights

Depending on where you live, you may have rights regarding your personal information, including requesting access, correction, deletion, restriction, or withdrawal of certain consent.

To make a privacy request, contact us at info@madeofsoul.co.

Security

We take reasonable measures to protect personal information. However, no online system or method of electronic storage can be guaranteed to be completely secure.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be published on our website.

Contact

For privacy-related questions or requests, contact:

Made of Soul
Email: info@madeofsoul.co